Terms & Conditions

Thank you for visiting Hairarchy Hair, who deal with Hair Extensions. Please read this Terms & Conditions, providing consent to document in order to have permission to use our services.

These Terms of Use (“Terms of Use” or “Agreement”) govern the use of hairarchyhair.com (the “Site”) by all visitors to the Site. Therefore, please carefully read these Terms of Use before enjoying the site. Also, these Terms of Use don’t create a confidential relationship between the customer and us.

Your use of the site is also subjected to our Privacy Policy. Therefore, please also peruse the Privacy Policy carefully before using the Site. Perchance there is any conflict between the provisions within these Terms of Use and the provisions within the Privacy Policy, the provisions of the Privacy Policy will apply.

For the package’s missing:
Please fill in the full consignee information when you place the order we will ship your order according to the address you according to us, if the parcel is missing due to the wrong information provided by the customer, we won’t refund anything for it; but if we consign to a wrong address, then we will refund the shipping fee and products price.

Please read this information carefully as it contains essential details about your rights and obligations, limitations, and exclusions that may apply to you. We will make every effort to match each order to your exact specifications. Because our natural hair is 100% virgin human Hair and each piece comes from a separate donor, we cannot guarantee hair color or texture. Our natural hair comes in a straight, wavy, or curly pattern. The color will range between a natural 1b and 2. Sometimes we may have Natural lighter pieces, available upon request but not guaranteed. You may request a prepaid label to send back your hair and we will do our best to meet your request based on the inventory on hand. If you are still dissatisfied with the color or texture of your purchase. Any future exchanges must be done at your expense.